cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

S24 ultra dull and washed color display issue

(Topic created on: 01-30-2024 10:46 PM)
192 Views
deepaksvats
Beginner Level 2
Options
Galaxy S
I have been using it for 4 days. The problem is low saturated colour and washed color display looked like old phones and old apps. Please fix it because samsung is a flagship brand
12 Comments
cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we want to inform you that the Galaxy S24 series model has been adjusted for colors and brightness for more accurate and comfortable vision while using. It has made some changes to the display technology to offer a more natural viewing experience, so you may notice differences in color depth when compared to older devices.

This concept of behavior on the display is an intended color adjustment and is not a defect of the product, so you can use it with confidence.

To provide our customers with the best possible experience, we value customer feedback and continuously work to make our products better and more efficient.

Warm Regards,
Samsung Customer Support

0 Likes
deepaksvats
Beginner Level 2
Galaxy S
Dear admin
Thanks for reply
We have no doubt about the quality and quality of Samsung, but in view of today's time, people find more brighter color, then it will look more fine on this phone and this is what we expected. We hope you improve its brightness and color. And we hope that all this will be fine in the coming update.
Thanku 😊
0 Likes
amitn1000
Active Level 4
Galaxy S
My one plus 7t pro( which I exchanged) display was far more superior than this s24 ultra display
0 Likes