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Original topic:

Samsung A51 Proximity sensor issue

(Topic created on: 04-19-2020 09:08 AM)
nangyalkb
Active Level 1
Options
Galaxy A
I purchased a new Samsung Galaxy A51 day before yesterday. There is an issue with the proximity sensor. I have to stick my ear tight with the phone so the sensor can work. Amd if I remove the phone off my ear, the screen won't trun back on unless I give it a slight push. Can anyone help me with this issue ? 
Please note that the phone had a screen protector already on it by Samsung. 
17 Comments
ChWaqas1
Active Level 9
Galaxy A
mere a51 mai ye problem ni hai
0 Likes
nangyalkb
Active Level 1
Galaxy A
maire wale mai kaam kar raha hai but waisa nai kar raha jaise baki mobiles mai krta hoon
0 Likes
capt008
Beginner Level 2
Galaxy A
i bought new a51 but camera app closes on its own frequently
0 Likes
waleedahmdd
Active Level 5
Galaxy A
i had an issue of forced restart,
well it resloved after update in February,
proximity sensor is around camera so try to keep it uncovered.. as you just purchased new phone i hope update my be on yhe way
0 Likes
nangyalkb
Active Level 1
Galaxy A
i have updated it to the latest version already
0 Likes
waleedahmdd
Active Level 5
Galaxy A
then go for the aforesaid option..
nangyalkb
Active Level 1
Galaxy A
i cleaned the camera part. should I replace the screen protector ?
0 Likes
Dodi10
Active Level 4
Galaxy A
mere a51 mai punch hole kam nh kr raha mtlb camera k surrounding mai jo black background ata hy na wo nh chal raha phele chal raha thaa ab pta nh q nahi chal raha,q bta skta iski setting kaha h??
0 Likes
SHIVA050
Beginner Level 2
Galaxy A

Setting> Advanced features> Motions and gestures> Smart stay

0 Likes