Had same problem with my phone also, just refusing the free replacement saying small dent in the body. see below the response from samsaung customer care. Totally disappointment to spent our money on their mistake.This is in regards to the complain...

I'm experiencing the same issue. I went to the customer service center, but they simply rejected my request, saying they wouldn’t replace the screen if there was even a small scratch. It’s clear the problem didn’t happen because of a scratch or dent—...

I'm experiencing the same issue. I went to the customer service center, but they simply rejected my request, saying they wouldn’t replace the screen if there was even a small scratch. It’s clear the problem didn’t happen because of a scratch or dent—...

I'm experiencing the same issue. I went to the customer service center, but they simply rejected my request, saying they wouldn’t replace the screen if there was even a small scratch. It’s clear the problem didn’t happen because of a scratch or dent—...