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Original topic:

my phone is automatically getting restarted

(Topic created on: 10-10-2020 08:15 PM)
236 Views
Adire
Beginner Level 5
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Tech Talk
My phone is automatically getting restarted , please help me fixing the problem ASAP
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5 Comments
Xiaan
Active Level 1
Tech Talk
Hahahaha bro now just regret buying samsung device.. its really **bleep**... i have same.problem keeps on restarting
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Anonymous
Not applicable
Tech Talk
please factory reset once then check....it's happening for software glitch..... I think basically you simply update software via mobile data or wifi which is not proper way to install software especially in samsung devices... samsung provides non A/B partition type ota software so anything mysterious can happened with device if someone simply update software..... it's process to install software via smart switch or from odin or through authorised samsung service center as they use odin only for their official purpose..
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AchyutRaj
Active Level 4
Tech Talk
check your auto restart . If it is on then turn it off.
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Ehsank
Expert Level 5
Tech Talk
go to safemode and observe is there same issue in safemode too
if not then problem may due to other downloaded apps
and if same issue in safemode then try to visit service centre and get reinstall your software update

steps to turn safemode;
long press on power button>
long press on power off option>click on safemode >your mobile will restart and turn into safemode.

Keep in mind that in this mode only inbuilt system app will work
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Samsung_Support3
Moderator
Moderator
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Tech Talk

Dear Samsung Member,

Greetings from Samsung Customer Support!


To resolve auto restart issue please follow below given steps:
Go to Settings > General management > Reset > Turn off auto start.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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