Original topic:

Software issue with my fold Z6

(Topic created on: 07-23-2024 09:35 PM)
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JPSINGHmansa
Active Level 2
Options
Galaxy Z
Dear Samsung Support Team, 
Recently i have purchased my new samsung fold Z6.I am experiencing an issue where the taskbar covers the submit/share button in many applications, preventing me from completing tasks. Please address this problem as soon as possible. 
Thank you,
6 Comments
jaison160
Active Level 4
Galaxy Z
In which applications? I don't face such issues.
JPSINGHmansa
Active Level 2
Galaxy Z
Try to upload instagram status in full screen mode
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jaison160
Active Level 4
Galaxy Z
No issue there.
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JPSINGHmansa
Active Level 2
Galaxy Z
Check this .share button(in blue) is under the taskbar and I am unable to click1721758579957.jpg
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cs_member10
Moderator
Moderator
Options
Galaxy Z

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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JPSINGHmansa
Active Level 2
Galaxy Z
I have already done
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