Android security patch update issue

[EngMurtaza]

I can't update my android security patch its 2023 level 13 which is denying my device from getting a software updates 

[Farah7745]

Hello, Murtaza.
Phone model ?

[EngMurtaza]

S22ULTRA

[Farah7745]

Factory Data Reset.
Then you check?
If your Device is updating so contact the nearest Samsung service centre InshaAllah your problem is resolved after visiting. I also face this issue with my S10 Plus.

[EngMurtaza]

Data factory reset will delete my whole phone data which is not ideal

[Farah7745]

Official phone.
Patch & Cpid and carrier ?

[EngMurtaza]

Well its official phone but sorry didn't get what is patch and cpid and carrier

[Farah7745]

I told you already in my last comment.
Factory Reset settings then you try to update InshaAllah done ?

[Farah7745]

Patch and carrier phones unlock and non-PTA with a different method like via System 😳?

[james2526]

To fix the update issue on your Samsung Galaxy S22 Ultra, you can try the following steps:

First, clear the cache by going to Settings, then Apps, select Samsung Software Update, and tap on Storage to clear the cache. Next, check your phone's storage to make sure you have enough free space in the Storage section of Settings. After that, restart your phone and try updating again. If that doesn't work, go to Software Update in Settings and select "Download and Install" to manually check for updates. If the issue still persists, you may want to consider doing a factory reset after backing up your data. If none of these steps help, it would be a good idea to contact Samsung Support for assistance.