Original topic:

about battery drain and call log issue after pie update

(Topic created on: 01-19-2019 05:03 PM)
212 Views
remo1
Active Level 2
Options
Galaxy Note
I have recently updated to pie. I have noticed that my battery is draining very fast.  I have also found that call log history is also not displayed they are getting automatically starting.  Please let me know any one had the same issue and guide me the stores to overcome these problems
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5 Comments
kumar98498
Active Level 10
Galaxy Note
https://community.samsungmembers.com/en_IN?projectId=0&meta=#/post?postId=481132
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Anonymous
Not applicable
Galaxy Note
reset phone may help.
as after os update reset should be done.
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Dinee
Active Level 4
Galaxy Note
factory reset helped me to solve issues of pie update
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öNonMonkö
Expert Level 2
Galaxy Note
See battery life of my S9 after first recharge post installing Android Pie.

Secondly, all my call logs, prior to installing Android Pie, are still available, post installing Android Pie.

I cannot understand how you folks go about installing software updates. I've never had, as far as I can remember, problems with my smartphones, post software update.

As other members have suggested, and as I wrote in an earlier post, do a factory reset.e1caecbd-8247-42b5-a9b1-692b1ba27863.jpg
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admin_
Expert Level 5
Galaxy Note
Thank you for sharing your concern. We apologize for the inconvenience caused to you. The relevant department will serve you better, if you can provide logs/video within 15 minutes of issue occurrence by registering this feedback via Samsung member application i.e. Samsung member BETA app> BETA feedback>Send feedback>Error report>Collect log files>attach.

Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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