Hi, Day before yesterday I updated my phone with latest software version of OneUI 4.1 and Android 12, but then my phone tou and screen is not working whenever I left the phone for a while. I have to press Volume Down+Power Button to restart my phone to use my phone when the touch screen is not working. Kindly tell me what to do!!
Hello! It happens for 1 in million. No worries just go to Samsung service centre and tell them the problem you are facing with your phone.👍 Have a nice day
We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.
Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Note. please attach the error log file within 15 minutes of the error occurring.
