Update causing Issue!

[a55samgalaxy]

My phone was updated last night. Now it's gallery app has stopped working and the camera app has stopped working. I reported this issue but I haven't received any resolution. This is making my phone unusable 

[CP-ZERO]

Tab and hold camera app then tap on i bubble and then tab storage and cache then clear data

[a55samgalaxy]

I had already done this (cache wipe) before posting this message in Community. I have also restarted/ turned off and on the phone as well.

After this update, my camera app and gallery app are completely unusable. I have also sent feedback to samsung and haven't gotten a response.

[Faisalarain]

🔥

[MuhammadDawood]

If this issue started after the One UI 8.5 update, it could be a software optimization bug. Try wiping the cache partition first. If the issue still persists, please wait for the next software update or contact a Samsung Service Center.

[a55samgalaxy]

I had already done this (cache wipe) before posting this message in Community. I have also restarted/ turned off and on the phone as well.

After this update, my camera app and gallery app are completely unusable. I have also sent feedback to samsung and haven't gotten a response.

[MuhammadDawood]

Since you've already tried the basic troubleshooting steps, I recommend using Samsung Smart Tutor. The support team can remotely check your device and help diagnose the issue.

[9543]

Factory Reset

[CP-ZERO]

Brother camera app ka clear cache nhi krna clear data kr ka check kro