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Original topic:

Issue with Dual Messenger WhatsApp Notifications

(Topic created on: 08-29-2024 02:43 PM)
232 Views
R00
Beginner Level 2
Options
Galaxy A

image


I am writing to report an issue with the Dual Messenger feature on my A72 (software updated to layest version available). I have activated Dual Messenger for WhatsApp, but I've noticed that notifications from my dual WhatsApp account do not display properly on the lock screen. Specifically, the message content is hidden, and I don't receive any details, unlike my primary WhatsApp, where everything works as expected.

This inconsistency between the primary and dual messenger apps is causing inconvenience, and it appears to be a bug in the system. I kindly request that you investigate this issue and provide an update or fix as soon as possible.

Thank you for your attention to this matter.

Best regards, 
4 Comments
Farah7745
Expert Level 2
Galaxy A
Reset settings.
App settings set on default.
InshaAllah
0 Likes
R00
Beginner Level 2
Galaxy A
Didnt work
0 Likes
leogill
Active Level 9
Galaxy A
Delete WhatsApp first and then download again
0 Likes
Farah7745
Expert Level 2
Galaxy A
Agree 👍
0 Likes