Call samsung in working timings after 9am ist in working days1800 40 7267864 (1800 40 SAMSUNG)and take **bleep** out of them and ask them to escalate like i did
Settings > Software Information > Service provider software versionisme check karna bhai, kaun sa code hai, agar if its XAA, one ui 5 is not yet released,you can check in this link about last update (last update is on sept 30 2022)https://doc.samsung...