I have done that already. They have found no damage yet no help from your end

Yes will try that now..

I did that too...they were not helpful at all just stating the issue is only with s20 models ... I spent 2 weeks over it...total time wasted

It's out of warranty as of now. 1 and half yrs of using this phone

I have already visited the service center and got the device checked for any physical damage found no issues but all they said was the problem is with s20 models and they are replacing for those. I debated that am not the only user with this issue bu...