Resolved! Solved

Original topic:

s23 one ui 7 bug

(Topic created on: 04-29-2025 09:33 PM)
227 Views
WajjuM
Active Level 1
Options
Galaxy S
When i am selecting the google search widget and drop it on home screen or any page on screen it is automatically teleporting to another page randomly . please check if I am the only one or everyone have this issue



1 Solution


Accepted Solutions
Solution
Nilesh_Shah
Expert Level 1
Galaxy S
If this reply answered your query please tap 3 vertical dots to the right of my reply and tap "Resolved".

View solution in context

9 Comments
Nilesh_Shah
Expert Level 1
Galaxy S
Did you wipe cache?
0 Likes
WajjuM
Active Level 1
Galaxy S
yes,I wiped the cache before installation
0 Likes
Nilesh_Shah
Expert Level 1
Galaxy S
Do it after installation.
0 Likes
WajjuM
Active Level 1
Galaxy S
ok i will try that
Solution
Nilesh_Shah
Expert Level 1
Galaxy S
If this reply answered your query please tap 3 vertical dots to the right of my reply and tap "Resolved".
mohit1718
Active Level 2
Galaxy S
Which cache ??
0 Likes
WajjuM
Active Level 1
Galaxy S
the system cache , u have to connect the smartphone to pc and go boot mode u will the clear cache option
0 Likes
ZellyFizzz
Active Level 7
Galaxy S
wait for fix update
0 Likes
cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you kindly share the log file. Also, share the same video clips for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

0 Likes