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Original topic:

Did not received the preorder gift with my S21 ultra.

(Topic created on: 04-02-2021 03:37 PM)
waseem4u
Beginner Level 3
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Galaxy S
I ordered the phone on 27th Jan, received the set on 11th Feb. But did not received the buds pro as promised. Samsun says I can redeam it through samsung members app. But no vouchure available in my app. More than 2 months have passed and samsung agents are not compromising at all. They even not giving me the complaint number. So I have decided to reach the consumer court.
Hopefully, they will answer the court.
3 Comments
AhmedPAKISTANI
Active Level 3
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Galaxy S
I think the gifts with preorders are packed with the device.They are not delivered after the device.
0 Likes
waseem4u
Beginner Level 3
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Galaxy S
They have changed the system. Now gifits redemption are done through app. Unfortunately, it didn't worked for me.
0 Likes
fkhatri
Active Level 3
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Galaxy S
Similar story here. I just wonder how many more people are still waiting for their buds.