Did not received the preorder gift with my S21 ultra.

[waseem4u]

I ordered the phone on 27th Jan, received the set on 11th Feb. But did not received the buds pro as promised. Samsun says I can redeam it through samsung members app. But no vouchure available in my app. More than 2 months have passed and samsung agents are not compromising at all. They even not giving me the complaint number. So I have decided to reach the consumer court.

Hopefully, they will answer the court.

[AhmedPAKISTANI]

I think the gifts with preorders are packed with the device.They are not delivered after the device.

[waseem4u]

They have changed the system. Now gifits redemption are done through app. Unfortunately, it didn't worked for me.

[fkhatri]

Similar story here. I just wonder how many more people are still waiting for their buds.