Original topic:

note 10 heating issue

(Topic created on: 08-17-2020 05:56 AM)
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jasonobeyesekera
Beginner Level 2
Options
Galaxy Note
Hi. I just purchased the note 10 amits not even a week. But the phone heats up alot at the volume keys and the top half of the phone. This happens  randomly during the day. What can I do?
4 Comments
nipoo
Expert Level 5
Galaxy Note
At which times is it getting heated?

How about the mobile connection of your area?
jasonobeyesekera
Beginner Level 2
Galaxy Note
you are might be correct. After you brought up the point of signals. I monitored the activity. when there are signal issues the heating issue comes up also. what can I do?
nipoo
Expert Level 5
Galaxy Note
If the issue happens for 4G, try 3G/2G (auto connect) mode for your device. It may helps. But as per my experience 3G mode is draining more battery than 4G mode.
jasonobeyesekera
Beginner Level 2
Galaxy Note
happens atleast twice a day. mainly before 12 noon. no issues with mobile connection. situated in the heart of the city
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