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Original topic:

Volume is muted automatically when playing audio and video in the m52s.

(Topic created on: 07-21-2022 09:19 PM)
156 Views
Sathya1980
Active Level 3
Options
Galaxy M
When I'm playing any video and audio file say in facebook, youtube, whatsapp and any other video/audio file. Audio is automatically muted. Can Some one help me how to resolve this issue.
2 Comments
jay_43
Active Level 1
Galaxy M
Same happening with phone as well
It is happening because of the new upadte of android 12 one uI 4
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cs_member8
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurring.
 
Thank you for writing to Samsung.
 
Warm Regards,
Samsung Customer Support

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