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Original topic:

indisplay fingerprint sensor not working after applying screen protector

(Topic created on: 12-11-2020 11:14 AM)
AmmarJaved
Active Level 2
Options
Galaxy A
I just got A31. For safety i got tempered glass protector. But the problem is that now my indisplay fingerprint sensor is not working. Anyone facing this issue? 
14 Comments
Asadbaloch001
Beginner Level 3
Options
Galaxy A
yes, same situation with me. sensor is not working correctly
0 Likes
Arsalandik
Active Level 2
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Galaxy A
on tempered glass sometimes on screen finger print not working. try to change glass and then see.
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AmmarJaved
Active Level 2
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Galaxy A
i tried 2 different kinds of glass but issue remained, will try jelly sheet. dont know if A31 comes with gorilla glass protection.
FarhanMehar
Expert Level 1
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Galaxy A
try thin tempered glass instead of comparatively thick glass ....i had had same issue when i bought it
AmmarJaved
Active Level 2
Options
Galaxy A
ok. thanks
0 Likes
Yillié
Active Level 6
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Galaxy A
use a better tempered glass protector.
AmmarJaved
Active Level 2
Options
Galaxy A
can you recommend
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amelbhatti22
Active Level 6
Options
Galaxy A
After apply tempered glass,
Remove your old fingerprint data and again register your fingerprint with tempered glass..
You'll face no issue thenn
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AmmarJaved
Active Level 2
Options
Galaxy A
it dosent register the fingerprint. i guess i will just take the protector off.
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