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Original topic:

Fingerprint causing issue of samsung 16

(Topic created on: 07-20-2025 01:23 PM)
71 Views
omer197
Active Level 1
Options
Galaxy A
I am user of a16 since it launched, now i am facing issue with fingerprint scanner.
It detect my finger but not fingerprint it shows try again.
And sometime it works absolutely fine.
What should i do.
My phone is still in warranty.
10 Comments
Samsung__
Active Level 3
Galaxy A
Bro try re-registering the fingerprint may be the problem is fixed.
omer197
Active Level 1
Galaxy A
Already tried.
0 Likes
Samsung__
Active Level 3
Galaxy A
Try updating your system if there is any update
omer197
Active Level 1
Galaxy A
Updated to latest one.
0 Likes
Samsung__
Active Level 3
Galaxy A
Safe Mode (Android):

Booting into safe mode can help determine if a third-party app is causing the issue. If the sensor works in safe mode, consider uninstalling recently added apps. 

(Copied from google)
aakashnawab7
Expert Level 1
Galaxy A
Add same finger in 2 fingerprints. Issue will be solved.
Samsung fingerprint scanner are very slow and moreover Samsung intentionally make them more slow to keep difference with high end devices.

Just add same fingerprint in fingerprint1 and fingerprint2, it will start work fastly
omer197
Active Level 1
Galaxy A
When I click on the fingerprint in settings.
Phone Hanged.
I have re-registered my fingerprints with great difficulty.
aakashnawab7
Expert Level 1
Galaxy A
Open settings, search for apps..under apps enable (show system apps) from sorting menu option. After enabling "show system apps" find app named 'biometrics'. Open the settings of this app, and clear it's all data.

One done, try to re-register your fingerprints again, if you have cut marks on your fingers, or you recently got new screen protector, it will be slightly difficult to register fingerprint, but once done insha'Allah you will not face any problem.
Tip : register 1 finger in 2 fingerprints. It will make the scanner fast to operate.

If you still face lagging issue while opening fingerprint settings, it may be software issue, you would have to go for software reinstalling or resetting your device, if you still face this problem even after resetting your device, then it would be a hardware fault with fingerprint scanner.
omer197
Active Level 1
Galaxy A
Thanks alot bro.
I'll let you know after checking.