Resolved! Solved

Original topic:

Call record feature

(Topic created on: 06-23-2024 10:51 PM)
1842 Views
Sanoos_Masoordeen
Active Level 4
Options
Galaxy A
Call record feature in not available in my galaxy A15. How to get it or any alternative ways???

image


3 Solutions


Accepted Solutions
Solution
Galaxy A
Dose this phone TRCSL approved device or non TRCSL approved hand carried device.

Some certain countries call recording prohibited by the government. If those devices are brought down from those countries, you will not have this feature even you can not install a 3rd party app for call recording since it will not record.

If the above helpfull or if you like my answer, please accept the solution by clicking on the 3 dots of the comment.

View solution in context

Solution
JihanWattage
Active Level 3
Galaxy A
Your csc has to be one of the supported ones to have that feature.(Check it under About phone》software information》service provider software version.)

All the supported CSC s,

Bangladesh (BNG) Call only
Thailand (CAM/MYM/THL) Call + SPay
Egypt (EGY) Call only
Israel (ILO) Call only
India (INS) call + Samsung pay
Laos (LAO) Call only
Libya (BTC/LYS) Call only
Nepal (NPL) Call only
Sri Lanka (SLK) Call only
Allergy (TMC/WTL) Call only
Tunisia (TUN) Call only
Vietnam (XXV) Call + SPay
Indonesia (XID) Call only

(If your phone is under none of these then try changing the CSC through SAMFW but do it at your own risk. **Make sure to see the supported CSC s for your phone before doing it** )

View solution in context

Solution
Omiragk
Active Level 3
Galaxy A
I had the same software version as yours(dkr) . After following a YouTube tutorial I was able to enable the call recording feature.
You can change it to EGY Or ILO to get call recording.
I changed it to ILO
1719473964169.jpg1719473964201.jpg

View solution in context

30 Comments
mrKandy
Active Level 1
Galaxy A
What's your current Android version? Did your phone come preloaded with call recording app?
Galaxy A
Android 14 oneui 6.1
0 Likes
Solution
Galaxy A
Dose this phone TRCSL approved device or non TRCSL approved hand carried device.

Some certain countries call recording prohibited by the government. If those devices are brought down from those countries, you will not have this feature even you can not install a 3rd party app for call recording since it will not record.

If the above helpfull or if you like my answer, please accept the solution by clicking on the 3 dots of the comment.
Galaxy A
It's vietnam varient
0 Likes
Omiragk
Active Level 3
Galaxy A
What is your phones current region.(Can be found from phone's settings>about phone> system information> Service provider software version. ) ?

Does your phone has an multi-csc rom?

Changing the CSC will solve the problem. But it is not recommended there could be a risk of data loss.
Galaxy A
Look at this1719461965615.jpg
JihanWattage
Active Level 3
Galaxy A
In this context:SAOMC_SM-A155F_OJM_DKR_14_0004 refers to a specific firmware version for the Samsung Galaxy A15 (model SM-A155F).

DKR/DKR,DKR/AFR/DKR indicates the region codes for the firmware.

The DKR region code is associated with Kenya. This means the device's firmware is customized for Kenya, with AFR generally representing the broader Africa region.

So, your Samsung device has a service provider software version tailored for the Kenyan market.
Omiragk
Active Level 3
Galaxy A
I think DKR is associated with Senegal not Kenya. Which is also in African region.

JihanWattage
Active Level 3
Galaxy A
Ah yes it was mentioned Senegal as well. Source from ChatGPT. Thank you for the correction.