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Original topic:

CHARGING ISSUE

(Topic created on: 01-02-2021 11:20 PM)
218 Views
JamesRobert
Beginner Level 2
Options
Galaxy A

I have Samsung A50. The problem is that it won't charge after the update. It will charge if the phone is turned off. How to fix this issue? Thanks you your future response.

4 Comments
rajaghous
Active Level 3
Galaxy A
if i charge my phone while powered off it shows 100% but when i turn it back on its 91% idk why is that i have the a50 too and it happened after this update if i charge while its on then it charges correctly and good but this issue is only when powered off
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AliNadeem
Active Level 1
Galaxy A
hi
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DraykoZz
Active Level 5
Galaxy A
Hello,

I would love to help.

Please mark this comment as a solution as it helps a lot. Also, make sure to only take information from a trusted Member.

To potentially fix your Charging issue you can try one of the solutions below:

Resetting your Smartphone can help resolve many issues.
1. Navigate to Settings>General Management>Reset>Factory Data Reset
*Please backup your data as this procedure results in loss of data.

That should fix any problems you are running into.

However if you don't want to reset and lose data, there are other solutions, so bear with me.

Wiping System Cache can help with many glitches here and there with the software.
2. a) Power of you Galaxy Smartphone.
b) When powered off fully, press and hold the Power and the Volume Up Buttons together.
c) Now you will enter the Recovery Mode. Here, select Wipe System Cache. Maneuver using the Volume Up/Down buttons.
d) Select OK.

This may resolve some other issues too, that is, if you're facing them.

Background app Memory Usage can degrade battery life. Make sure you trust the apps you have downloaded. Adding Sleeping Apps can also help.
3. Navigate to Settings>Device Care>Battery>Sleeping Apps.
Add some sleeping apps that stay in the background for a lot of time/drain the battery.

One of the easiest things to do is simply restart you Smartphone. Restarting can help resolve many issues.

Hope it helped. If you were satisfied mark this as a solution, it helps a lot.

If the issue persists, wait for a Software Update. Patches may be the fix. Dont hesitate to reply and I'll be there soon.

Thank you.
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AndroidGeeker
Active Level 4
Galaxy A
Your charging port is faulty get it replaced from service center.
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