About the android 12 update in Samsung galaxy a11 models

[BbbD]

At last the update came but there are some issues 

I can't go to my files and can't access my storage in device care please fix these issues quickly samsung 

[JrAntonio]

Even I had the same issue, First of all see if your my files app is updated.
Then see if you have denied access to calculate your app storage, if so you must grant access.
Check these and see if it works

[BbbD]

OK thanks the file app is working but how can I see if I denied access to calculate app storage how to do it

[Ranod_Lakshitha]

Hi... clear the data and cache of my files. Probably will work. (Go to Settings > Apps> Search My Files and select > Storage > Clear data and clear cache)

Leave a comment again if not work.