Hi, Keegz the issue sounds more like a technical problem that will
require a physical assessment to the phone with Samsung authorized
service providers. Please go to the below link to locate the closest
Authorized Service Center to
Hi, Babiyo please remove the Google account on the phone then re-add it
again. Please perform a soft reset of your device afterward. Press and
hold the power and volume down buttons for about 10 seconds. *The device
may take a screenshot, however, ke...