For you to cancel mandate, activate your autopay again and then trycancelling the mandate. It worked for me.

Thanks i was searching for it 

For you to cancel mandate, activate your autopay again and then trycancelling the mandate. It worked for me.

For you to cancel mandate, activate your autopay again and then try cancelling the mandate. It worked for me.

I was facing the same problem but somehow i was able to cancel the mandateWhen your autopay is PAUSED, you cant cancel the mandateFor you to cancel it, you have to activate the autopay and then when you cancel the mandate, you'll be able to do it.I f...