Samsunggalaxy A06 doesn't recive last month receivedi need to how i can receive fully update version 16. . .?

Phone colognede screen mirrored otp thefet google I'd emaile is not acces in my hands totaly big zero passwordchanged so now totaly my ID is still freez my data is copy paste,yasirhussain60@gmail.comGmail yahoo drop box attached with linkedSoftmic...