Home up not working after one ui 7 update

[ashu1177]

I have recently updated my tab s9, but after update i am unable to use Home up app of Good Lock. Everytime i click on app this pop up appears as shown in above screenshot. Please help anyone 

[ashit_adhikari_s23]

Check if some update is available for home up. I read Samsung was working on some fixes for home up and it should be available this week.

[goodthings]

It's a major update reset factory data with backup then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

Your's most welcome to here.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support