Original topic:

Why call recording is not visible

(Topic created on: 05-13-2025 02:25 AM)
149 Views
SLJanagan
Beginner Level 2
Options
Galaxy S
I have bought Samsung s24 ultra and I have search for the call recording and it was not there. 
May I able to know why it's not there. 
Do I have to do setting 
4 Comments
JustMay
Active Level 7
Galaxy S
Hey Pal
I totally understand what you are saying, It is all because the screen record feature's availability depends on the phone's region as known as your phone's CSC.

You can simply change your phone's CSC if you have a PC. I can guide you thru the process if you want me to

That's all^^

So if I help ya in any way, would you mind accepting my comment as the solution by clicking the 3 dots icon on right above my comment👉🏻👈🏻

Thank you🩷
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Puvish
Active Level 7
Galaxy S
Samsung has generally removed the built-in call recording feature due to security concerns and legal restrictions in many regions. Your phone could be a different region phone.
You can use the third-party apps, but those are not working like built-in one.

If this helps you, please select as a solution.
Thank you.
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Galaxy S
Hi, you need to have the call recording available CSC for the device
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Janith842
Expert Level 5
Galaxy S
You will need to have a CSC country or region which has call recording. Some countries doesn't have due to privacy reasons. But if you change the CSC you can enable the feature built in.

If my comment helped you in any way. Please consider hitting the 3 dot menu of my comment and accept it as a solution. It would be helpful for me a lot.
Thank you 😊
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