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Original topic:

Samsung Galaxy S21 Ultra - Connecting to server. Registration failed.

(Topic created on: 11-20-2023 02:40 AM)
656 Views
eaglestar
Beginner Level 2
Options
Galaxy S
I bought Samsung Galaxy S21 Ultra phone from Dubai and now using in Pakistan. Everything is working fine including Sim, calls, applications and other stuff. 

But I am not able to check software update. I am getting an error message. "Connecting to server... and then Registration failed. 

Anyone please tell me what is that and why it is happening? 
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17 Comments
eaglestar
Beginner Level 2
Galaxy S
Here is the error messageScreenshot_20231120_154111_Settings.jpgScreenshot_20231120_154114_Settings.jpg
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Karman1
Active Level 8
Galaxy S
PTA Approve nahi hoga
Market se direct khulawaya hoga
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eaglestar
Beginner Level 2
Galaxy S
Approve hai, check kia hai pta website py
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HasanAskari
Expert Level 1
Galaxy S
Solutions;

1)Try using wifi
2) First register your phone with Members app
3) See at the back (outside) of your phone, can you find DEMO UNIT written there?
4) Reboot your phone in safe mode and try to update.

Do tell me if any of the Solutions work for you.


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eaglestar
Beginner Level 2
Galaxy S
I tried all of your solutions but they didn't helped.
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HasanAskari
Expert Level 1
Galaxy S
Have you registered it through Members app?
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eaglestar
Beginner Level 2
Galaxy S
Yes, already did it
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HasanAskari
Expert Level 1
Galaxy S
Ok wait for couple of days as server might be over loaded due to lots of queries.
Further One UI6 Android 14 is not available yet for S21 line-up.
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HasanAskari
Expert Level 1
Galaxy S
Which is the current UI and Android version of your phone
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