Original topic:

S21 Ultra Green Line after Software Update

(Topic created on: 08-07-2023 04:17 AM)
125 Views
Ajai007
Active Level 1
Options
Galaxy S
I got the OTA update and once done after 2 days i got 1 green vertical line and next day another one. When i checked with samsung service center bambalapitty they said it is not a common issue for S21 and refused my request. Mobile has no physical damage or falls. Very disappointed @samsung Lk

image


image


image


5 Comments
drstine
Active Level 5
Galaxy S
I got the same issue call and report this issue
0 Likes
Ajai007
Active Level 1
Galaxy S
Yes i did. But the agent said only they can replace the screen if the indian samsung approve S21 series.
yknight
Active Level 1
Galaxy S
When did you checked at bambalapittya center. I check jaffna service center in june. They said its a common issues they will replace the display even warranty period ends but after july ends but my device backglass shattered. Thereby im not eligible for the free replacement.
0 Likes
Ajai007
Active Level 1
Galaxy S
I went to the store on july 15th. What is your model ?
0 Likes
yknight
Active Level 1
Galaxy S
S21 ultra
0 Likes