Not receiving updates

[EngMurtaza]

Cover image



I'm not getting any updates no matter how much i try. Even smart switch didn't worked. Any idea what should I do to start getting updates 

[RANA_NAJAM]

First, verify that your phone has official firmware or a patch. If it's official, contact a Samsung service center. If it has a patch, visit the retailer and request installation of the latest software update, along with a guarantee of future updates.

[EngMurtaza]

How do I confirm it has an official firmware