Please do not be concerned. I recently experienced a similar situation, where it took almost four weeks for my order to arrive. I contacted the Samsung help center to confirm whether my order had been received, and they assured me that it had been confirmed and would be delivered in a few days. I was relieved, and indeed, two days later, my order arrived. I would suggest that you contact the Samsung helpline to confirm your order. They will ask for your voucher code and provide you with the details. I hope this information is helpful to you.
