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Original topic:

Note 9 screen burn issues.

(Topic created on: 05-01-2020 03:10 AM)
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hassankm
Beginner Level 2
Options
Galaxy Note
Screen burn issue,while normal usage,screen fades color with horizontal lines all over the screen,I've to

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 give it a break for 10min it becomes normal for a minute or so,no gaming just socialising but still it happens.
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14 Comments
MuhammadTa
Active Level 1
Galaxy Note
The same problem with my phone also , I recived the update and after that phone started problem with screen yellowish and then normal . It was happening very often even during calls when sensor works for the light . Then after press power button and wait for few seconds then back to normal . I thought it is software issue so I cleaned the cache uninstalled applications but no use. Then after few days waiting to get back normal itself I backed up my data which is too difficult for 128 gb full and hard reset the phone and surprisingly after that the problem is more worse . Now the screen get back to normal after so many mins . Screen light is dimming itself , in between if reduce the brightness there are lines on the whole screen and the whole screen is yelow.

I purchased the phone from Dubai and it have the warranty as well. I emailed samung dubai and they confirmed the warranty status active and advised to wait for the corona that it will be normal in may so you can travel to dubai . How can one travel if covid 19 is not over and the phone may be dead till then and the warranty finishes till may end . We paid hell of the money for the phone and now facing problem due to stupid update . I am user of samung from last 15 years but it seems that we are being forced to switch other brands as I was thinking to buy s20 ultra and note 10 plus.

For the correspondence I tagged samung accounts on twitter but seems no body cares for the customer issues . Samung should replace the screens or replace the whole units for the customers in the region they are present currently as many of the customers cannot travel. This is due to their software update .. my phone is totally brand new condition not even a single scratch.

I request all effected people with this to tag on twitter and other social networks for speedy recovery. And if samobile forum can highlight the matter boldly and repeatedly the issue on behalf the users it will be favorable.

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hassankm
Beginner Level 2
Galaxy Note
i have also purchased it from Dubai,but for me this problem occured right after 1 month,when warranty finished.
I'm also user of Samsung since their first Tablet "Galaxy Tab" was launched.And it is the first time facing problem with Samsung.
However I've gone through the internet and this problem is very common among samsung users,which is strange as it happened with me for the first time,and the screen replacement costs hell alot of money.
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usman46
Active Level 4
Galaxy Note
bhai developer option thek ha screen issue hi ha bro
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hassankm
Beginner Level 2
Galaxy Note
mujhe bhi yehi lagta
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HammadNajam
Active Level 1
Galaxy Note
I can feel the pain and 🔥 . As this morning i was using my like normally and it was preforming as usually. But somehow It just switched color. I thought it was due to some app. So I deleted the application.
But the problem pressist after researching to find a cure for it. We all are in burn effect. As this issue was raised earlier and its now common among user of not 8,9,10 onwards due oled screen beings culprit.


Samsung should do replacement for all its screen burn devices.
We pay heavy amount to get the best experience and reliability that such a big company with history of spectacular phone have such bad screen quality.

Happened only after 3yrs of use.
That even without any harsh use
Browsing, streaming movies,TV shows and gaming.


My note 3 screen is still work like charm apart from motherboard issue.
Note 10 :(

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