Note 20 ultra

[Lukamodrich]

My note 20 ultra suddenly got a pink line on its display without going through any damage 🫠

Anything helpful to do?

[Kanishka_Madushan · Accepted solution]

This is not your fault 😇
Is there a warranty period?
If there is a warranty period, they will leave you a display
😪
However
Please Report eror on Samsung Members Application

If My Answer Supported you. Please click 3 dots and Accept Solutions 👍

[Sha_zan · Accepted solution]

This is a common hardware problem. I would suggest you go to any service centre to replace your phone screen. If the unit is out of warranty, you must pay for the replacement.

Unfortunately, the replacement cost for the original display will be higher. But that's the only solution.

If you are not worried about the pink line issue, I advise you to keep your phone the way it is. And it won't mess up your Galaxy device.

Be sure to click the 3 dots and " ✓ Accept as Solution" when you find an answer that works for you.

Thanks... 👍

[Ruvi08]

I had the same issue. I got my screen replaced through the local Samsung agent free of charge last week. Since this is was a common issue there was an ongoing promotion to replace the display. Replacement was done without the warranty. Check with the Softlogic service center. They will replace it as long as you have purchased the phone in Srilanka

[Lukamodrich]

Thanks mate 🙏

[Lukamodrich]

Could you please tell me which softlogic branch you visited? I think its in Colombo right?

[Ruvi08]

Yes. I visited the Softlogic service center in Bambalapitiya. They said its a limited time promotion. Sooner you go the better it is.

[Lukamodrich]

Thanks 😊

[Ranod_Lakshitha]

Hi... sad to hear that. Unfortunately only solution is to replace the display. Check with a Samsung service centre.

[Sakila_Pamudith]

Hello 👋
That is hardware fault came for s20 and 20 note serieses for it can't fix. So visit nearest samsung customer service centre 🙂