security update not installing

[Basitaholic_69]

My friend bought a new Samsung Galaxy a11  and it is to be updated from 1 july 2020 update to 1 december 2020 but the software update always says "server error or couldn't connect to the server"

I have tried every type of internet but its not installing what should i do 

Will it help if i reset and try again any true ideas🤔🤔😟😟

[Saadi121 · Accepted solution]

you must reset or try on a good Internet

[Basitaholic_69]

thanks we will try 🤔🤔

[Saadi121]

yes bro

[Saadi121]

click on 3 dots and accept it as a solution

[Basitaholic_69]

ohkay😂😂😂😂

[Saadi121]

thanks brother

[Malik0268]

wah saadi bhai wah