Help please

[WAQAS-KHAN]

I am facing an issue with my Samsung A16 4G. When the screen is locked and the phone is in my pocket, it automatically rejects or silences incoming calls. How can I fix this?

[Galaxyuser670 · Accepted solution]

Aapke is issue ki wajah Samsung ka "Accidental touch protection" ya "Muted by gesture" feature ho sakta hai, jo pocket mein sensor block hone par call ko silent ya reject kar deta hai. Isko theek karne ke liye niche diye gaye steps follow karein:

1. Accidental Touch Protection Band Karein Phone ki Settings mein jayein. Display par click karein. Niche scroll karein aur Accidental touch protection ko OFF kar dein. (Kabhi kabhi pocket mein kapre ki ragar se sensor confuse ho jata hai, isliye ise band karke check karein).
2. Gestures aur Mute Settings Check Karein Settings mein jayein aur Advanced features par click karein. Yahan Motions and gestures ka option milega, us par click karein. Mute with gestures (ya Turn over to mute) ka option hoga, use OFF kar dein. (Is feature se agar phone pocket mein ulta ho ya us par hath lag jaye to call silent ho jati hai).
3. Edge Panels Check Karein (Agar On Hai) Agar aap Edge Panels use karte hain, to pocket mein touch hone se bhi call screen disturb ho sakti hai. Aap test karne ke liye Settings > Display > Edge panels ko temporary OFF karke dekh sakte hain.

[WAQAS-KHAN]

Thanks its works❤

[Galaxyuser670]

You are welcome bro😊

[Galaxyuser670]

​"Bro, kya aapka miss touch issue solve hua? Agar un steps se help mili ho to please is jawab ko Accept as Solution mark kar dein."

[Nazikali]

Restore mobile

[Galaxyuser670]

Thanks❤