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Original topic:

Fingerprint Sensor Issue

(Topic created on: Wednesday)
45 Views
Vicky_95
Active Level 1
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Galaxy A
A16 main koi fingerprint Sensor issue face kar raha hai? Fingerprint detect hyi nahen ho raha disable hogaya hai, after security update on April 23rd.
12 Comments
Galaxyuser670
Active Level 4
Galaxy A
Bhai, aap ye steps try karke dekho, is se aksar update ke baad ka cache glitch theek ho jata hai:

​Wipe Cache Partition: Phone ko switch off karein. PC/Laptop ke sath USB cable se connect karein. Volume Up + Power button ko daba kar rakhein jab tak Samsung logo na aaye. Recovery menu mein "Wipe Cache Partition" select karein (Volume buttons se navigate aur Power button se select hoga). Iske baad "Reboot system now" kar dein. (Is se data delete nahi hota). ​Fingerprint Clear & Re-register: Settings > Security and Privacy > Biometrics > Fingerprints mein ja kar purane fingerprints delete karein aur naye siray se register karein. ​Force Restart: Power aur Volume Down button ko 10 seconds ke liye daba kar rakhein jab tak phone restart na ho.

​Agar phir bhi issue fix nahi hota, toh ho sakta hai glitch update ka ho. Next minor security patch ya hotfix update ka wait karein, us mein ye automatic fix ho jayega.

Galaxyuser670
Active Level 4
Galaxy A
Eis comment ma Accept as Solution mark kar da jis ma ma na ap ko guide kia ha
Uper 3 dots nazar a raha hoga waha pa click kar ka Accept as Solution mark kar dein please
Vicky_95
Active Level 1
Galaxy A
Connect karne pe sirf 3 options aa rahe hain.
1. Reboot
2. Wipe data/Factory reset
3. Power off
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Galaxyuser670
Active Level 4
Galaxy A
Is issue ko fix karne ke liye aap yeh steps follow karein:

​Volume Up Key Check Karein: * Kuch devices mein safe mode ya galat menu tabhi aata hai jab volume key press ho rahi ho. Check karein ki aapka Volume Up button kahin daba hua ya stuck toh nahi hai (agar back cover tight hai toh use nikaal kar try karein). ​Cable Unplug Karke Try Karein: ​Phone ko band (Power Off) karein. ​Uske baad cable ko pehle phone se disconnect karein. ​Ab sirf Volume Up + Power button ko ek sath daba kar rakhein jab tak logo na aa jaye. Logo aate hi dono buttons chhod dein. Dekhein ki ab Recovery Menu aata hai ya nahi. ​Dusra Tariqa (Bina PC ke): ​Agar upar waala step kaam na kare, toh mobile ko normal ON karein. ​Settings > General Management > Reset > Reset All Settings karein (Isse aapka data delete nahi hoga). ​Iske baad bina PC ke, sirf phone ko power off karke normal tariqe se finger print sensor check karein.
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Vicky_95
Active Level 1
Galaxy A
I tried everything that you've mentioned here, phr bhi menu main wohi 3 option aa rahe hain, andar setting se Auto blocker bhi off kar k dekha hai phr bhi yehi 3 option aa rahe hain.
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Galaxyuser670
Active Level 4
Galaxy A
​Dusra Tariqa (Bina PC ke):

​Agar upar waala step kaam na kare, toh mobile ko normal ON karein.

​Settings > General Management > Reset > Reset All Settings karein (Isse aapka data delete nahi hoga).

​Iske baad bina PC ke, sirf phone ko power off karke normal tariqe se finger print sensor check karein.

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Galaxyuser670
Active Level 4
Galaxy A
​Dusra Tariqa (Bina PC ke): ​Agar upar waala step kaam na kare, toh mobile ko normal ON karein. ​Settings > General Management > Reset > Reset All Settings karein (Isse aapka data delete nahi hoga). ​Iske baad bina PC ke, sirf phone ko power off karke normal tariqe se finger print sensor check karein.
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Galaxyuser670
Active Level 4
Galaxy A
Agar ap ki issue solve hogya ho to please accept as Solution mark kar dein
Vicky_95
Active Level 1
Galaxy A
I'll try it in a while. Agar hojaega resolve to main mark kar dunga.