Jaboory
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05-05-2022 08:40 PM in
Wearables
-Got a brand new S22ultra
-Updated it to the latest software
-But will not connect to samsung watch active 2
-the watch connects to my old samsung just fine, but not the s22 ultra.
Tried trouble shooting
-un pair
-reboot
-clearing cache
-reinstalling
But no results lonly get this error "check your network connection and try again
Any ideas?
6 Comments
Basitaholic_69
Active Level 7
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05-05-2022 10:49 PM in
Wearables
Because its an old watch and it doesnot support it the s22 only supports newer versions
Jaboory
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05-05-2022 11:03 PM in
Wearables
My wifes watch got connected, and my brothers watch too, both same watch and s22 ultra
Basitaholic_69
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05-05-2022 11:19 PM in
Wearables
Bro you need to factory reset your watch
Basitaholic_69
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05-05-2022 11:20 PM in
Wearables
When you reset your watch any disturbance happening will be cleared and the watch will connect it works try it
Jaboory
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05-06-2022 12:05 AM in
Wearables
Perfect, the hard reset worked, holding the power button for 3 seconds then circling down to reboot 👍
Basitaholic_69
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05-06-2022 12:19 AM in
Wearables
👍
