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Original topic:

Samsung active watch 2 Pair issue

(Topic created on: 05-06-2022 12:05 AM)
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Jaboory
Beginner Level 4
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Wearables
-Got a brand new S22ultra
 -Updated it to the latest software
 -But will not connect to samsung watch active 2
 -the watch connects to my old samsung just fine, but not the s22 ultra. 
Tried trouble shooting 
-un pair 
-reboot 
-clearing cache 
-reinstalling 
But no results lonly get this error "check your network connection and try again

Any ideas? 
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6 Comments
Wearables
Because its an old watch and it doesnot support it the s22 only supports newer versions
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Jaboory
Beginner Level 4
Wearables
My wifes watch got connected, and my brothers watch too, both same watch and s22 ultra
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Wearables
Bro you need to factory reset your watch
Wearables
When you reset your watch any disturbance happening will be cleared and the watch will connect it works try it
Jaboory
Beginner Level 4
Wearables
Perfect, the hard reset worked, holding the power button for 3 seconds then circling down to reboot 👍
Wearables
👍
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