Problem galaxy m31

[Theepz]

My samsung galaxy m31 mobile restarts suddenly. And long time to start again hang l9ng time with Galaxy m31 logo. Tell me best solution

[Hafeel_Traveler]

Check with samsung repiarcenter ...it's seem like software issues 😕

[Theepz]

I think it us hardware issue.i will check in service center

[Ranod_Lakshitha]

Hi... This could happen when your RAM got full with applications. So if your device has unwanted apps or apps that not using regularly, put them into deep sleep or uninstall. Better if you can reset your device and maintain a free space. Probably it'll resolve the issue. 😊

[Theepz]

I reset my device. Still same . Thanks for your reply

[Ranod_Lakshitha]

Okay... if your device restarting frequently, check with a Samsung service center

[Theepz]

Yes ihave to do

[Sakila_Pamudith]

Hi 👋,
Try these steps
1. Don't use so many apps
If you have some apps not essential zip those apps
2. Turn off background running apps
Put them sleep or deep sleep(without social media apps)
3. Turn off background data using from unused apps(without social media apps)
4. Try to Clean (ram)random access memory every 15 minutes
5. Use your device in safe mood
6. If these steps didn't work just reset your device

So if my comment is useful to you, use the 3 dots in my comment for accept my comment as a solution. 😉 👍

[Theepz]

Lastly I reset my mobile. but still same . thanks for your reply

[Sakila_Pamudith]

Oh it means that happens
So it is common issue for galaxy m21 and m31. It cause cpu genarate high heat. My friend had that issue too and we visit nearby shop and they said they can't fix it and need to replace whole motherboard and also repair man told us it is very common for m21 and m31