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Original topic:

Pixel glitch or dead Pixel?

(Topic created on: 10-24-2022 10:53 AM)
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shafiqueali
Active Level 1
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Tech Expert
I have an S22 ultra bought few months back. Suddenly from today morning i have these pixel malfunction. I don't hard use the phone or haven't dropped the phone till now. Can you guys help me with it to solve. Thank you 
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2 Solutions


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Solution
Sha_zan
Expert Level 2
Tech Expert
I think that issue might be with its hardware. I suggest you visit any nearby service center to claim your Galaxy device warranty.

Be sure to click the 3 dots and " ✓ Accept as Solution" when you find an answer that works for you.

Thanks... 👍

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Solution
Thusaraka
Beginner Level 3
Tech Expert
Claiming your warranty is the best way to go, even if the pixels unfreeze they'll probably come back after a while. Hope this helped :)

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10 Comments
Lakshitha44
Active Level 5
Tech Expert
It looks like a display issue to me.did you tried running diagnostics under support tab in samsung members app
shafiqueali
Active Level 1
Tech Expert
I tried twice and restarted the device twice still the problem remains same
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Lakshitha44
Active Level 5
Tech Expert
The it must be a hardware problem.
Thusaraka
Beginner Level 3
Tech Expert
Looks like they're frozen pixels try running a display repair app which flashes RGB and static, if that doesn't work try to massage them out with your fingers, works for monitors not sure about phones, the best option would be to claim your warranty if its still available.
shafiqueali
Active Level 1
Tech Expert
I have done it . For 15min i ran the RGB app still the problem remains same. Better to speak with Samsung person and claim the warranty
Solution
Thusaraka
Beginner Level 3
Tech Expert
Claiming your warranty is the best way to go, even if the pixels unfreeze they'll probably come back after a while. Hope this helped :)
Solution
Sha_zan
Expert Level 2
Tech Expert
I think that issue might be with its hardware. I suggest you visit any nearby service center to claim your Galaxy device warranty.

Be sure to click the 3 dots and " ✓ Accept as Solution" when you find an answer that works for you.

Thanks... 👍
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shafiqueali
Active Level 1
Tech Expert
Thank you for your concern 🙌
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Tech Expert
warranty claim කරන්න
If my answer was helpful please click the 3 dots on the right and click accept solution 🙂 😊
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