Display issues

[Acekraken07]

Hi samsung this is your loyal customer from srilanka I have a s22 ultra with is a flagship device which I purchased last year 

There is a issue on the phone Previously in 120hz phone as a display issue So I started using it in 60hz

Last week a go there was a security update after that the phone display turned it into white screen Before coming to this stage I gave the phone last July to the service centerand that time the service center guys didn't have this free replacement offer now the display is white

So it's not my fault if the guys fixed my phone at that time I never have to be in this position now I need a solution for this issue and a response from samsung I m posting this issue as a loyal samsung customer thank you 

[Sha_zan]

I'm sorry about your white screen issue on the Galaxy S22 Ultra. It's a common hardware problem caused by overheating. I recommend going to a service center for screen replacement. If the warranty has expired, you'll need to pay for the replacement, which might be costly. Despite the higher cost, it's the only solution.

For more details, you can read my post explaining the issue, its causes, and the after-update line problem here:

https://r2.community.samsung.com/t5/Tech-Expert/Green-Line-Issue-Is-it-an-update-problem-What-s-the-...

Be sure to click the 3 dots and " ✓ Accept as Solution" when you find an answer that works for you. 

Thanks... 👍

[RushikaD]

Call Samsung Sri Lanka. They might offer you free display replacement. I got it for my one about two months ago.

[Acekraken07]

No bro they didn't they kept my phone for 1 month in the service centre and said they can't

[RushikaD]

Try softlogic service center

[Acekraken07]

Location bro

[RushikaD]

Search in google for Samsung Authorised service centre. It is located in R.A De Mel mawatha

[Acekraken07]

Even for white screen

[RushikaD]

I'm not sure about that.

[Acekraken07]

They said they can't repair it for white screen