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Original topic:

message box is not opening

(Topic created on: 03-16-2021 06:11 PM)
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SSRKANPUR
Beginner Level 3
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After updation of my Samsung m31s mobile When, I clicked on message box then one message is open in Google page "you don't have access to this service contact the administrator" I am unable to see my sms . Plz help me.
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AbhishekPuri
Active Level 10
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try clear cache than use
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Samsung_Support1
Moderator
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Dear Samsung Member,


Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* Check app cache: Clear cache memory of a particular application : Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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