Can you please elaborate your issue !!! Like What's happening with your fingerprint sensor ?? Is it not working ??? or you are not able to save your fingerprint ??? Kindly tell me so I can help you !!!
Make sure you take answers from a trusted member and Mark this comment as a solution.
The potential fixes are listed below;
1. The easiest thing to do is a Factory Data Reset. To do this, Navigate to: Settings>General Management>Reset>Factory Data Reset *Please backup your data as this procedure can result in loss of data.
If you don't want to reset your Galaxy Smartphone you can try a fix below.
One of the most effective way is to clear data for biometrics. To do that: 2. Navigate to Settings>Apps>On the top right, you'll see three dots, select that>Show system Apps>Biometrics>Clear Data and Cache Then Fingerprints>Clear Data and Cache.
The issue might fix by attempting the mentioned. If the issue persists;
3. Restart you Galaxy Smartphone.
Restarting can help in almost all aspects of problems in a Smartphone.
Also try clearing System Cache; 4. Turn off your Galaxy Smartphone. Now keep pressing the Power and the Volume Up button together simultaneously to enter recovery mode. Navigate to Clear System Cache via Volume Up/Down and select it, then okay. *This will not result in Data Loss.
Hope this helped. If the issue persists, don't hesitate to reply.
