Original topic:

Samsung S21 5G green line

(Topic created on: 10-07-2023 06:43 PM)
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RuKyShan
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Green line for Galaxy S21 5G has arrived. I bought it from Oman in February 2021. Since then I have used it very carefully without any physical damage. Suddenly a green line appeared and disappeared.. It came again after little time, and now it continues. Last month, two software updates came almost at the same time. I don't know why. In any case, the green line has grown a little bit now. No matter how well you use it, about 75% display issues come up. I lost my trust in Samsung 😵💫
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RuKyShan
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The green line is in these imagesIMG-20231005-WA0010_1000003924_1696507006.jpgIMG-20231005-WA0009_1000003921_1696507149.jpgIMG-20231005-WA0007_1000003915_1696507003.jpg
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Sha_zan
Expert Level 2
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This issue primarily occurs in AMOLED displays due to overheating like your Galaxy S21. To prevent it from worsening, adjust your device's power settings to limit background processes and reduce heat generation. You can also improve this by removing resource intensive apps or using a cooling fan during heavy usage.

Please check out my post for clarification. I've written it very clearly, explaining the issue, its reasons, and providing a detailed solution. 👇

https://r2.community.samsung.com/t5/Tech-Expert/Green-Line-Issue-Is-it-an-update-problem-What-s-the-...

Be sure to click the 3 dots and " ✓ Accept as Solution" when you find an answer that works for you.

Thanks... 👍
RuKyShan
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There is no reason to over heat. I don't use this hard. At least it doesn't even play the game. This happened after two software updates in one month.
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Sha_zan
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You didn't read my post thoroughly. I explained the green line issue after the software update as well. My solution is 100% correct, and I've gathered information from many experts. Look at the screenshot you might have missed.Screenshot_20231011_010026_Samsung Members.jpg
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RuKyShan
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brother.. if I do display replacement, the green screen will come in no time
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theauser
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That is due to software error. you have to change the display. I made a complaint to Samsung Sri Lanka and obtained a free screen replacement. you can also do the same.

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Sha_zan
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Samsung is offering a free display replacement program for affected devices. Contact a Samsung authorized service center to see if your device qualifies for this program.
RuKyShan
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I did not buy this from Sri Lanka. That's why it can't be
theauser
Active Level 4
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That is due to software error. you have to change the display. I made a complaint to Samsung Sri Lanka and obtained a free screen replacement. you can also do the same.

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