Redeem preorder gift

[kimkai]

I bought new z flip 5 and during preorder it says i will get free buds and a case but i only recieved the phone can someone guide how can i redeem my free gift

[sami5151]

Same. I think it will take 2-3 weeks and in the Samsung members app under the Benefits section we will recieve a code and redeem it online on Samsung wesbite. Happened this when i bought s22 last year. Just need to wait.

[kimkai]

I ve checked it but there is no code

[kimkai]

Will it take 2 3 weeks to recieve the code.?

[Tia1990]

Same I bought new z flip 5 tomorrow it says i will get free buds and a case but i only recieved the phone can someone guide how can i redeem my free gift

[sami5151]

Probably yes. Last year when i got s22 it took about 1 month for code to appear

[digisoul]

Same with me, I bought Fold5 and no redeem code.

[digisoul]

They should mentioned this on the product page, it seems deceiving.

[mouaiz]

As per the rep, the code will be received on 4th of September

[kimkai]

Its 4th sep ..still no sign