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Original topic:

Redeem preorder gift

(Topic created on: 08-27-2023 12:22 PM)
571 Views
kimkai
Active Level 3
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Others
I bought new z flip 5 and during preorder it says i will get free buds and a case but i only recieved the phone can someone guide how can i redeem my free gift
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10 Comments
sami5151
Active Level 3
Others
Same. I think it will take 2-3 weeks and in the Samsung members app under the Benefits section we will recieve a code and redeem it online on Samsung wesbite. Happened this when i bought s22 last year. Just need to wait.
kimkai
Active Level 3
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I ve checked it but there is no code
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kimkai
Active Level 3
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Will it take 2 3 weeks to recieve the code.?
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Tia1990
Beginner Level 2
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Same I bought new z flip 5 tomorrow it says i will get free buds and a case but i only recieved the phone can someone guide how can i redeem my free gift
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sami5151
Active Level 3
Others
Probably yes. Last year when i got s22 it took about 1 month for code to appear
digisoul
Beginner Level 2
Others
Same with me, I bought Fold5 and no redeem code.
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digisoul
Beginner Level 2
Others
They should mentioned this on the product page, it seems deceiving.
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mouaiz
Active Level 1
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As per the rep, the code will be received on 4th of September
kimkai
Active Level 3
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Its 4th sep ..still no sign
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