Original topic:

Q OS (Android 10) Upgrade notice

(Topic created on: 11-02-2020 11:34 AM)
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SLMembersAdmin
Community Manager
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Thank you for taking an interest in our products and services.

We would like to inform users about the One UI 2 upgrade with Android 10 update for our Galaxy customers.

 

Following is the detailed breakdown of the scheduled dates according to devices. (The devices that have already received the update can be found below the list of Eligible Models)

 

Update Completed

- Galaxy S10+ (December)
- Galaxy S10 (December)
- Galaxy S10e (December)
- Galaxy S9+ (February)
- Galaxy S9 (February)
- Note 9 (January)
- Galaxy M20 (January)
- Note 10/10+ (December)
- Galaxy A30 (February)
- Galaxy A50s (March)
- Galaxy A80 (March)
- Galaxy A7 (2018) (May)
- Galaxy A50 (June)
- Galaxy A6 (June)
- Galaxy A8 Star (June)
- Galaxy A10 (June)
- Galaxy A6+ (June)
- Galaxy A9 (2018) (June)
- Galaxy A70s (March)
- Galaxy M30s (June)
- Galaxy A30s (June)
- Galaxy A10s (June)
- Galaxy A20 (June)
- Galaxy A20s (June)
- Galaxy Tab S6 (June)
- Galaxy A70 (June)
- Galaxy J6 (July)
- Galaxy J7 Duo (August)
- Galaxy J8 (July)
- Galaxy Tab A 10.5 (August)
- Galaxy Tab S4 (August)
- Galaxy Tab A8 (2019) (July)
- Galaxy Tab S5e (August)
- Galaxy Tab A 10.1 (2019) (August)

- Galaxy M10 (August)
- Galaxy Tab A 10.5 (September)
- Galaxy J4 (September)

- Galaxy J6+ (October)

 

Providing a continued great experience is our first priority.

Update schedule and eligible models could be changed if we encounter any issues through ongoing review.

The update may also be halted for a while even after the official update, when an emergency fix is occurred.

We will notify through Samsung Members if there is any schedule or model list changes.

Thanks.

1,103 Comments
janinadee
Active Level 1
Others
s9 plus 1ta update eka awe na
nipoo
Expert Level 5
Others
Android 10?
janinadee
Active Level 1
Others
ow
janinadee
Active Level 1
Others
srilankan purchase auruddai argena
nipoo
Expert Level 5
Others
Settingswalata gihilla
About phone gihilla
Software information gihilla
E page eke screen shot ekak danawada. Eke details balala thama ithuru tika kiyanna puluwan.
janinadee
Active Level 1
Others
oonScreenshot_20201101-125127_Settings.jpgScreenshot_20201101-125134_Settings.jpg
nipoo
Expert Level 5
Others
According to information you provide and SAM Mobile, your device is not a Sri Lankan 🇱🇰 (SLK) one. It is a Australian 🇦🇺 (TEL) one. To get updates you need to have the same country sim card.

Ex: I bought my device from Sri Lanka and I'm having a Sri Lankan sim card. If I migrate to another country I will not get any updates.

That's is the problem you are facing right now.

You can ask it from a customer service centre. They will also tell this. You don't have an original way to get updates from here except travel to Australia. But there have alternative methods. I haven't checked about those methods. So, I cannot support you furthermore.
Tharuchan
Active Level 6
Others
Brother i think this device is not in Australia. it's a international version.this device running on australian country supported firmware. csc DBT or KSA running firmware already compatible with this device. i 1000000% sure it's can flash via odin or z3x with stock android 10 firmware
nipoo
Expert Level 5
Others
Ow ehema case ekak thiyenne. Device eka International. Oka therun karanawata wada lesiyata thama arahema kiwwe. Lankawe sell karanne lankawata customised karapu firmware thiyena device. Eka aran wena ratakata giyoth updates na. Loku adupaduwamwak eka Samsunglage. Man flash karalama nathi nisa man e gana kiyanna danne na. Ekayi kiwwe alternative methods thiyenawa kiyala. Dannathi deyak gana dannawa wage kiyanna ba ne.
Tharuchan
Active Level 6
Others
yup brother 👍👍