Here's the message you can send in English to Samsung Support:
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Subject: Issue with Removing MDM Profile from Samsung S7 Device
Message:
Hello,
I have a Samsung Galaxy S7 device that is connected to a Mobile Device Management (MDM) profile. This profile was installed by a company named B.A.D - GmbH, and I am unable to remove it through regular settings or a factory reset.
This profile restricts my access to certain settings and services on my device. Could you please guide me on how to remove this profile or reset my device to its original state? If you need additional information, I would be happy to provide it.
Thank you very much, [Your Name]
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Make sure to include any additional details that might help Samsung Support understand your issue better.
Here's the message you can send in English to Samsung Support:
---
Subject: Issue with Removing MDM Profile from Samsung S7 Device
Message:
Hello,
I have a Samsung Galaxy S7 device that is connected to a Mobile Device Management (MDM) profile. This profile was installed by a company named B.A.D - GmbH, and I am unable to remove it through regular settings or a factory reset.
This profile restricts my access to certain settings and services on my device. Could you please guide me on how to remove this profile or reset my device to its original state? If you need additional information, I would be happy to provide it.
Thank you very much, [Your Name]
---
Make sure to include any additional details that might help Samsung Support understand your issue better.
