Error report

[Umar8996]

After the updation of ONE UI 4.1 Android 12 on my galaxy M31 i opened my files app and it is not working. It just shows the black screen and nothing is displaying on my file's screen.

What should i do because my files app is not operating after this updation.

[innovativeAR121]

Which app you open

[Umar8996]

My files.

[innovativeAR121]

I have m31 but my app working g perfectly
You open wrong file

[Umar8996]

Can you send me a screenshot of it?

[innovativeAR121]

In my files what you open tell me clearly

[Umar8996]

I just clicked the my files icon and this is what it shows.

[AzeemDar]

Factory reset krlu , upgrade ky bd aksar tng krty phone

[NasirMehmood]

Bro galaxy store se app update kro