Update issues

[Abdullahnindu]

I am unable to get updates. I am using s23 ultra and it's stuck in one ui 5.1 and showing that's its already updated. Is there any solution for this 

[Khan96]

U should change the device csc ( country code )

[Abdullahnindu]

OK I'll try

[MIRZASHOAIB]

No may be he have patch or cp id on that reason he is not getting update

[Abdullahnindu]

What is that bro

[FahadAzhar]

CPID still gets updates. But patch phones don't .

[RANA_NAJAM · Accepted solution]

First, verify that your phone is an official Samsung device; then, contact an authorized Samsung service center. If phone is patched and new software patch is required, visit the retailer and request the latest update, along with a guarantee of future software updates.

[Abdullahnindu]

Thanks for details bro I'll go today, and I checked phone statues it's official

[RANA_NAJAM]

Mark it as the solution, please.

[Abdullahnindu]

Ok