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Original topic:

Update issues

(Topic created on: a month ago)
150 Views
Abdullahnindu
Beginner Level 4
Options
Galaxy S
I am unable to get updates. I am using s23 ultra and it's stuck in one ui 5.1 and showing that's its already updated. Is there any solution for this 

1 Solution


Accepted Solutions
Solution
RANA_NAJAM
Active Level 10
Galaxy S
First, verify that your phone is an official Samsung device; then, contact an authorized Samsung service center. If phone is patched and new software patch is required, visit the retailer and request the latest update, along with a guarantee of future software updates.

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10 Comments
Khan96
Active Level 4
Galaxy S
U should change the device csc ( country code )
Abdullahnindu
Beginner Level 4
Galaxy S
OK I'll try
0 Likes
MIRZASHOAIB
Active Level 1
Galaxy S
No may be he have patch or cp id on that reason he is not getting update
Abdullahnindu
Beginner Level 4
Galaxy S
What is that bro
0 Likes
FahadAzhar
Active Level 6
Galaxy S
CPID still gets updates. But patch phones don't .
0 Likes
Solution
RANA_NAJAM
Active Level 10
Galaxy S
First, verify that your phone is an official Samsung device; then, contact an authorized Samsung service center. If phone is patched and new software patch is required, visit the retailer and request the latest update, along with a guarantee of future software updates.
Abdullahnindu
Beginner Level 4
Galaxy S
Thanks for details bro I'll go today, and I checked phone statues it's official
RANA_NAJAM
Active Level 10
Galaxy S
Mark it as the solution, please.
Abdullahnindu
Beginner Level 4
Galaxy S
Ok
0 Likes