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Original topic:

Unauthorized software solution

(Topic created on: 01-14-2026 08:41 PM)
126 Views
KhuzaimaRajput
Active Level 3
Options
Galaxy S
I bought a Galaxy S22+ phone last year during Ramadan from a Pakistani mobile market. When I tried to set up my secure folder, it showed the message: "Secure folder is not working. Unauthorized software is installed." Can anyone tell me how to fix this?
16 Comments
FahadAzhar
Active Level 7
Galaxy S
Your sim will not work if you go back to official software. Then you have to pay PTA tax for the device. Better to use just like it is.
0 Likes
Galaxy S
Sim still doesn't work
0 Likes
FahadAzhar
Active Level 7
Galaxy S
Then better contact the person, from who you buy the mobile.
0 Likes
Galaxy S
That's why I want to go back to official software then pay tax
0 Likes
FahadAzhar
Active Level 7
Galaxy S
Then goto sammobile, samfrew websites and download latest firmware according to your phone model. Install it via software called Odin. Lots of Youtube videos explain the process
0 Likes
Galaxy S
Thanks
0 Likes
AmirJaved
Active Level 7
Galaxy S
There is no solution for that, as Secure Folder is secured by Knox, and Knox is permanently tripped when you root your mobile or use a custom ROM.So use thirdparty app from playstore.
0 Likes