Software update

[alizee]

Hello.

All i am not able update software in my mobile S24 Ultra it's still the android 15 and UI 7 

What i have to do.

When I am trying to update it'd show error in below picture 

Please help me tell me solution for this. 

[user9992112]

Is your phone CPID?

[hmhasghar]

Carrier lock mobile

[mmudark_81]

Use samsung smart swich for update software

[AbubakarSher]

19511951

[Mrezaie89]

Hi friends 🧡
Please help 🙏 me with it.
How do I update my phone.
Samsung Galaxy F23 .